Simplixflow
All Case Studies/CRM & Pipeline/MotorCraft Premier Auto Group
CRM & PipelineAutomotive4 weeks rollout

Multi-Location Auto Lead Capture System

Centralized speed-to-lead and inventory inquiry pipeline across 4 dealership locations

4.8x
Faster Booking

Average time to book a showroom test drive reduced to hours

+31%
Showroom Visits

Higher show-up rate on scheduled appraisal visits

1,140+
Leads Routed

Processed seamlessly every single month

Multi-Location Auto Lead Capture System architecture and dashboard
Executive Summary

The Client & Context

MotorCraft struggled with leads falling through the cracks across 4 regional branches. We centralized their digital touchpoints into a unified CRM with automated vehicle availability checks.

The Challenge

Where The System Was Leaking Revenue

Vehicle inquiries from CarGurus, Autotrader, and their own site were handled by separate teams using disconnected spreadsheets.

The Engineering

How Simplixflow Solved It

We integrated all inventory feeds into a unified CRM, assigned leads via intelligent dealership round-robin, and triggered instantaneous SMS video walkarounds from the assigned sales consultant.

Architecture & Flow Touchpoints:

  • Multi-portal API sync (AutoTrader, CarGurus, Facebook Marketplace)
  • Location-aware lead assignment with salesperson scheduling matrix
  • Automated video walkaround delivery via MMS within 3 minutes
  • Digital trade-in appraisal workflow syncing with vehicle valuation APIs

"Our sales reps now have every lead in their pocket with vehicle history attached. We're winning car buyers before our competitors even open their emails."

DV
Derek Vance
General Manager, MotorCraft Premier Auto Group

Project Snapshot

ClientMotorCraft Premier Auto Group
IndustryAutomotive
Turnaround4 weeks rollout
Key Result4.8x faster sales

Ecosystem Stack

GHL Multi-LocationTwilio MMSCustom Inventory WebhooksGoogle Sheets API

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